Do you allow pets?
Yes! Friendly pets are welcome. We prefer to have one pet at a time in the house, so please tell us your plans, and be prepared to keep the pet in your vehicle until it is time to come inside.
What if we have a large multi-family group?
Appointment slots are intended for single families (children & parents). If you want to include grandparents, aunts & uncles, cousins, or a large group of friends, please schedule two or more appointment slots to allow enough time for Santa to engage with everyone.
Can Santa come to our party?
Santa is happy to make an appearance at your party, event, school, business, etc. His weekends are booked, but weekdays and evenings are available. Call or email your requests with pertinent information. An elf will contact you to discuss your specific situation and expectations.
How do I change/cancel my reservation?
You can cancel or reschedule your reservation using the link in your confirmation email from Santa. Just open your confirmation email, scroll to the bottom and click the link under “Make changes to this event.”
You can reschedule for any available time slot listed on the calendar. Refunds are not issued automatically for cancellations. Please contact us directly for refunds and other questions about booking your visit with Santa.